Shipping policy

Shipping Policy

Thank you for shopping with Casavilo.

Orders are processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding public holidays.

Estimated delivery times:

Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping fees are calculated and displayed at checkout before payment is completed.

Free shipping promotions may be offered from time to time and will be clearly displayed on our website.

Tracking information will be provided via email once your order has been shipped.

Please allow up to 48 hours for tracking information to become active.

If your package appears lost or significantly delayed, please contact us:

We will work with the shipping carrier to resolve the issue.